Customer Service

Contact the SFYL Web Team

Need your county's site migrated? Have questions about the templates? Proofing your site for accessibility? Suggesting content for the SFYL Web site? You can find help here. For general information, please see our main Customer Service page.

If you need access to your site's server, or if you are having technical issues not related to the SFYL templates, please contact the UF/IFAS Help Desk.

The SFYL Team

Get in touch with the people who can best help you.

Marion Douglas E-mail: mariond@ufl.edu Phone: (352) 392-2411 x314	IT Expert Trains on Contribute Trains on SFYL template use Develops new features for SFYL.com Provides tech support
Jennifer Hugus E-mail: jhugus@ufl.edu Phone: (352) 392-5675 x297	Web Developer, Trainer Creates templates Answers questions about template formatting Trains on template use Migrates IFAS sites
Erin McKenna Halsey E-mail: emckenna@ufl.edu Phone: (352) 392-5675 x282	Web Writer Meets with faculty to gather content Updates SFYL.com's content and layout Writes and updates feature articles and success stories Edits story contributions submitted by IFAS faculty and staff Answers questions about SFYL policy and site history Migrates IFAS sites Edits migrated IFAS sites for organization, consistency, and professional writing

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Suggesting Ideas & Contributing Stories

We invite you to submit your suggestions for the stories featured on the main pages of the major sections of the site. You can review our story ideas, organized by category and season, in the documents below. To view pdf files, download Adobe Acrobat Reader for free.

Content Matrices

After reviewing these story ideas, please feel free to send in your own suggestions. We prefer topics that are general to Florida rather than specific to individual counties or areas, but we will take any suggestions. If you have written a story or press release that is applicable statewide, we can edit it and post it on SFYL with your approval.